This Privacy Policy describes how [AyudaConnect LLC] (“Company,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website at www.ayudaconnect.com, use our services, communicate with us, or otherwise interact with us (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

Name

Email address

Phone number (including mobile number)

Business name and related details

Billing and payment information

Messages, inquiries, or form submissions

Information submitted through chatbots, AI tools, or contact forms

You are responsible for ensuring that the information you provide is accurate and up to date.

B. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device type

Pages visited

Time spent on pages

Referring website

Cookies and similar tracking data

C. Communications Data (Email & SMS)

If you subscribe to our email list, request information, or opt into SMS/text messaging:

We collect your email address and/or mobile phone number.

We may track email opens and link clicks.

SMS messages may be logged for compliance and customer service purposes.

D. Google API Data

If you connect Google services to our tools, our use of that data complies with the Google API Services User Data Policy, including Limited Use requirements.

We do not intentionally collect sensitive personal data (such as race, religion, or health information).

2. How We Use Your Information

We may use your information to:

Provide and deliver our services

Respond to inquiries and support requests

Send service-related updates

Send marketing emails (if you opt in)

Send SMS/text communications (if you opt in)

Improve website functionality and performance

Analyze traffic and user behavior

Prevent fraud and enhance security

Comply with legal obligations

We process personal data only where we have a lawful basis to do so.

3. Email Marketing & SMS/Text Messaging

Email Subscriptions

If you opt in to receive marketing emails:

You may unsubscribe at any time using the unsubscribe link in any email.

Transactional or service-related emails may still be sent as necessary.

SMS/Text Messaging

If you opt into SMS communications:

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP.

Reply HELP for assistance.

Consent to receive SMS is not a condition of purchase.

We comply with applicable U.S. laws including the Telephone Consumer Protection Act (TCPA) and CAN-SPAM requirements.

We do not sell SMS opt-in data to third parties.

4. Sharing of Information

We may share your information with:

Service providers (hosting, analytics, email platforms, CRM systems)

AI service providers (see Section 6)

Payment processors

Marketing platforms

Legal authorities if required by law

Successors in the event of a merger or acquisition

We require third parties to use appropriate safeguards to protect your information.

We do not sell personal information.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies for:

Website functionality

Analytics

Advertising and retargeting

Performance tracking

You can adjust cookie settings through your browser.

We may use third-party analytics tools (such as Google Analytics) and advertising platforms.

6. Artificial Intelligence Tools

We may provide AI-powered tools and services (“AI Tools”) as part of our offerings.

These may include:

Chatbots

Voice AI systems

Content generation tools

Automation tools

We may work with third-party AI providers, including but not limited to:

OpenAI

ElevenLabs

Hugging Face

Other cloud AI providers

When you interact with AI Tools:

Your inputs and outputs may be processed by third-party AI providers.

Data may be temporarily stored for processing and quality improvement.

We require providers to follow applicable data protection standards.

You should not submit sensitive or confidential information unless required and agreed upon in a separate written agreement.

7. Data Retention

We retain personal information only as long as necessary to:

Provide services

Fulfill contractual obligations

Comply with legal requirements

Resolve disputes

When no longer required, data is securely deleted or anonymized.

8. Children’s Privacy

Our Services are not directed to individuals under 18.
We do not knowingly collect personal data from children under 18.
If we become aware of such data, we will delete it promptly.

9. Your Privacy Rights

Depending on your location, you may have rights to:

Access your personal information

Correct inaccurate data

Request deletion

Withdraw consent

Object to certain processing

To exercise your rights, contact us at:
[Insert Contact Email]

We will respond in accordance with applicable laws.

10. Do Not Track Signals

Our website does not currently respond to browser Do Not Track (DNT) signals.

11. Updates to This Policy

We may update this Privacy Policy periodically.
The revised version will be posted with an updated effective date.

12. Contact Information

If you have questions about this Privacy Policy, contact:

[AyudaConnect LLC]
1808 Good Latimer Expy
Dallas, TX 75226
Email: [[email protected]]
Phone: 855-TRY-AYUDA